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Help

Help center

The Voxpanda help center explains how to set up the AI social media manager, connect each social account through the platform’s official API, and manage your plan and credits. Each article lists the steps in order with the exact button names you see in the app.

Start here

Automate and connect

  • Answer comments and DMs that contain a keyword with a public reply, a private DM or both: keyword automations.
  • Send published posts, new comments and automated replies to Zapier, Make, n8n or your own server: webhooks.

Connect your channels

Every channel is connected from Brands, then your brand, then Channels. Only owners and admins can connect or disconnect a channel.

  • Connect an Instagram account and one or more Facebook Pages: connect Instagram and Facebook.
  • Connect a Threads profile for posts, replies and mentions: connect Threads.
  • Connect TikTok, including why posts stay private before TikTok’s app audit: connect TikTok.
  • Connect a YouTube channel through your Google account: connect YouTube.
  • Connect a LinkedIn profile, with AI labels and approval on every post: connect LinkedIn.
  • Connect X without an X developer account, paid with credits per post: connect X.
  • Connect Bluesky with a handle and an app password: connect Bluesky.

Still stuck

Most connection problems come from an expired token. The channel then shows reconnect needed, and Reconnect on the brand page fixes it. If that does not help, write to support with your workspace name and the platform involved. The connection error text shown in the app helps us find the cause faster.

Questions

Where do I start with Voxpanda?

Start with the getting started guide. It covers sign up, email confirmation, the 4 setup steps and your first scheduled post.

Which platforms can I connect to Voxpanda?

Instagram, Facebook Pages, Threads, TikTok, YouTube, LinkedIn, X and Bluesky. Each platform has its own connection guide in this help center.

Who can connect accounts and see billing?

Workspace owners and admins. Editors, approvers and viewers cannot connect channels or open Billing.

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